FAQ

How do I contact customer service?
Email us at: service@qwerwear.com

What is your return policy?
If you are not satisfied with the item you received, you may request a return within 30 days of receiving it. Please refer to our Return and Exchange Policy for specific return and exchange details.

Does your shirt fit well?
Please refer to our size chart for details. For general information on sizing, please refer to our size guide. If you still have specific questions about the fit or size guide of your item, please email our customer service department. Email: service@qwerwear.com

Can I use more than one coupon on my order?
Our system only allows one coupon to be used per purchase.

Sold out? What if the item I'm interested in is no longer available in my size?
New items may sell out quickly, but we will have more soon! Please contact our customer service department at: New items may sell out quickly, but we will have more soon!

Please contact our customer service department via email, and we will do our best to notify you if the item is back in stock. Please provide the best email address to contact you when the item is back in stock.

Why was my order cancelled?
Due to unforeseen events, the item you ordered is suddenly out of stock and no longer available. We promise that this is a rare situation. However, if an item in your order is indeed out of stock, we will contact you within 24 to 48 hours to inform you of the cancellation. If your order includes other items, they will still be shipped to you and the unavailable items will be removed from your order for a refund.

Need to change my order, what do I do?
If you need to change or cancel your order, please contact us immediately. We process and ship quickly (we are fast!). We are unable to make any changes after the package has been processed and sent to the post office.